Privacy Policy
Privacy Policy
Misty Oak Getaways respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting an inquiry, or making a reservation.
This Privacy Policy explains what information we may collect, how we use it, and how it may be shared in connection with operating our website and providing lodging services.
Information We Collect
When you use our website, contact us, or make a reservation, we may collect information including:
- Name
- Email address
- Phone number
- Reservation dates
- Number of guests
- Property selected
- Billing and payment-related information
- Messages, questions, and special requests
- Other information you voluntarily provide
Certain technical information may also be collected automatically when you use the website, such as your IP address, browser type, device information, referring pages, and website activity.
How We Use Your Information
We may use information collected through this website to:
- Process and manage reservations
- Communicate with you regarding inquiries or upcoming stays
- Process payments
- Provide guest and check-in information
- Respond to questions or requests
- Provide customer service
- Improve our website and guest experience
- Protect against fraudulent or unauthorized activity
- Maintain business, accounting, and reservation records
- Comply with applicable legal or regulatory requirements
We do not sell your personal information.
Booking and Service Providers
Misty Oak Getaways uses third-party companies and technology providers to operate our website and booking services.
Our booking website is powered by Hostaway. Information you provide while making an inquiry or reservation may be processed by Hostaway and other service providers necessary to manage reservations, process payments, communicate with guests, provide website functionality, or protect against fraud.
These companies may maintain their own privacy policies and data-handling practices.
Payment Information
Payments may be processed through third-party payment processors.
Misty Oak Getaways may not receive or store your complete credit or debit card information when payment information is processed directly by a third-party provider.
Cookies and Website Technology
This website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage, improve functionality, and provide security.
You may be able to control or delete cookies through your browser settings. Disabling certain cookies may affect how some portions of the website function.
Google reCAPTCHA
This website may use Google reCAPTCHA to help protect website forms and booking features against spam, fraud, and automated activity.
Information processed through reCAPTCHA is subject to Google's applicable privacy policy and terms.
Log Information
Our website and service providers may automatically collect information such as IP addresses, browser type, device information, referring or exit pages, and the date and time of website visits.
This information may be used for security, troubleshooting, analytics, and improving website performance.
Your Privacy Rights
Depending on where you live and which privacy laws apply, you may have rights regarding your personal information, including the ability to request access, correction, or deletion of certain information.
You may contact us to make a privacy-related request.
Some information may need to be retained for legitimate business purposes or to comply with legal, accounting, tax, fraud-prevention, or reservation-related requirements.
California Privacy Rights
Where applicable, California residents may have additional rights regarding personal information under California privacy law.
Misty Oak Getaways does not sell personal information.
If applicable to your circumstances, you may contact us to request information regarding personal information we maintain about you or to exercise rights available under California law.
International Privacy Rights
Visitors located outside the United States may have additional privacy rights under the laws applicable in their jurisdiction.
Where applicable, these may include rights to access, correct, delete, restrict, or object to certain uses of personal information.
Children's Privacy
Our website and reservation services are intended for adults arranging lodging.
We do not knowingly collect personal information directly from children under 13 through this website without the involvement of a parent or legal guardian.
If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.
Data Retention
We may retain personal and reservation information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and manage previous or upcoming reservations.
Data Security
We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Links to Other Websites
Our website may contain links to websites or services operated by third parties.
Misty Oak Getaways is not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of those services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or applicable requirements.
The current version will be posted on this website.
Contact Us
If you have questions about this Privacy Policy, the isrynformation we collect, or a privacy-related request, please contact Misty Oak Getaways through our Contact Us page or at:
MistyOakGetaways@gmail.com